FREQUENTLY ASKED QUESTIONS
Some questions linger like scent — quiet, searching, unresolved. This is where we begin to answer them.
Here you’ll find practical details about our fragrances, shipping, collaborations, and care.
If something’s still unclear, we’re always here: info@fluidperfumum.com
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What is Fluid Per Fumum?
A genderless, conceptual fragrance house treating scent as a medium — an invisible architecture for memory, connection, and transformation.
Each fragrance is hand-blended in Sydney, designed to move between skin, space, and emotion.
Where are your fragrances made?
All of our compositions are handcrafted in Sydney, Australia, using raw materials from global fragrance houses and botanical producers.
Each product is blended and bottled in small, considered batches.
Are your fragrances uni-sex?
Yes. Fluid Per Fumum is founded on the belief that fragrance transcends gender.
Our scents are built to resist binary classifications and feel fluid, intimate, and expansive.
Do you ship internationally?
We currently ship within Australia. If you're located overseas and checkout does not process your order, please email info@fluidperfumum.com — we can often facilitate international orders manually.
When will my order ship?
Please allow 2–5 business days for processing.
Most items are made to order. You’ll receive tracking details as soon as your package is dispatched.
What is your return policy?
Due to the intimate nature of fragrance, we are unable to offer returns for change of mind.
If your order arrives damaged or incorrect, please contact info@fluidperfumum.com within 5 days of delivery and we’ll resolve the issue with care.
Do you offer samples?
Discovery formats are coming soon. In the meantime, you can request samples by emailing info@fluidperfumum.com or sending us a DM on Instagram @fluidperfumum.
Can I stock Fluid Per Fumum in my store?
If you’re a niche stockist or concept space aligned with our ethos, we’d love to hear from you.
Email us at info@fluidperfumum.com with your store name, website, and a short introduction.
I’d like to collaborate or contribute writing — can I reach out?
Absolutely. We welcome creative collaborators, writers, and artists.
Email info@fluidperfumum.com with “Collaboration Inquiry” in the subject line and a short proposal or portfolio.
Do your products contain allergens?
Our fragrances include both natural and synthetic ingredients. Certain materials may be listed as allergens under IFRA/EU regulations.
Full ingredient and allergen disclosures are provided on each product page. If you're sensitive, patch test or email us before ordering.
What is the shelf life of your fragrances?
Our Eau de Parfum and body oils are best used within 24 months of opening.
To maintain their integrity, store in a cool, dry place away from direct light or heat.